Privacy Policy — Inn the Mountains
Last updated: September 10, 2026
At Inn the Mountains, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, make a booking, contact us, or use our services.
1. Information We Collect
We may collect the following information when you interact with us:
- Name
- Email address
- Mobile/phone number
- Booking and stay details
- Payment-related information
- Messages or inquiries submitted through our contact form
- Information you voluntarily provide when communicating with us
We do not intentionally collect sensitive personal information unless it is necessary to provide a requested service.
2. How We Use Your Information
We may use your information to:
- Process and manage room reservations
- Confirm bookings and payments
- Respond to inquiries and requests
- Contact you regarding your stay
- Provide customer support
- Improve our website and guest experience
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment providers. Inn the Mountains does not directly store your complete debit card, credit card, UPI, or banking credentials on our website.
Payment information is handled by the applicable payment service provider according to its own privacy and security policies.
4. Information Sharing
We do not sell or rent your personal information.
We may share necessary information with trusted third-party service providers when required to:
- Process payments
- Manage bookings
- Provide website or technical services
- Communicate with you
- Comply with legal obligations
These providers are expected to handle your information securely.
5. Cookies
Our website may use cookies or similar technologies to improve functionality, understand website usage, and enhance your browsing experience.
You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. Third-Party Links
Our website may contain links to third-party websites or services, including payment, maps, social media, or communication platforms.
Inn the Mountains is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and comply with applicable legal requirements.
9. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Ask questions about how your information is used
To make a privacy-related request, please contact us using the details below.
10. Children’s Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable laws.
Any updated version will be posted on this page with a revised Last Updated date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Inn the Mountains
Jungalia Gaon, Naukuchiatal,
Bhimtal, Uttarakhand — 263136, India
Email: mountainsinnthe@gmail.com
Phone: +91 8650003757 / +91 7017347065